Terms of service

The agreement

RacingOwl is operated by Cerebratum Consulting Pvt. Ltd., a company incorporated in India. By creating an account or using RacingOwl you agree to these terms, and when you create an account we record that you agreed and which version of them you agreed to. If you do not agree to them, do not use the service.

Your account

You must give accurate details when you register, and you are responsible for what happens under your account. Keep your password to yourself, and tell us if you think someone else has it.

If you are under 18, you may hold an account only with the agreement of a parent or guardian, who accepts these terms on your behalf. You must be 18 or over to run a course site.

What a trainer is responsible for

If you run a course site, the courses, documents and descriptions on it, and the videos you link to from YouTube, are yours. You keep ownership of them, and you give us permission to store what you upload, embed the videos you link to, and show them to your learners so that the service can work.

You are responsible for making sure that:

• you have the right to publish everything you upload, including any images, video and text you did not create yourself;
• what you teach and what you promise your learners is accurate, and that you deliver it;
• you handle your learners’ information lawfully, and you deal with your own refunds, complaints and tax obligations.

We do not review, endorse or take responsibility for what a trainer publishes.

What a learner is responsible for

Course material belongs to the trainer who published it. You may use it for your own learning. You may not copy it, republish it, resell it, or share your account so that other people can reach it.

Payments and subscriptions

Running a course site on RacingOwl is a subscription paid to us. Fees, billing periods and what each plan includes are shown on the pricing page. Subscriptions renew automatically unless you turn renewal off, and you can cancel at any time — your site keeps working until the end of the period you have paid for.

What a trainer charges their own learners is a separate matter between them. Those payments are collected through Razorpay and settled to the trainer’s own account. We are not a party to that sale, and refunds for a course are for the trainer to decide.

When a trainer refunds a learner, Razorpay does not return its fee on the original payment (currently 2% plus GST, 2.36% in all), and the learner is refunded the full amount they paid. As a launch offer, RacingOwl pays that fee on every refund a trainer issues on or before 19 April 2027. The offer is for the first six months after launch only: on refunds issued from 20 April 2027, the fee is the trainer’s and is recovered from the trainer’s earnings.

A learner can also ask their own bank to take a payment back. That decision is the bank’s, not ours and not the trainer’s. When a bank reverses a payment, the amount is recovered from the trainer who received it, together with any charge Razorpay makes for the reversal, and the learner’s access to what that payment bought may end.

If we change our own subscription prices, we will give notice before the change affects you. A period you have already paid for keeps its price; the new price applies from your next renewal. An auto-renew cannot collect more than you approved when you set it up, so a higher price ends yours at that renewal and you are asked to set it up again at the new price.

Things you may not do

• publish anything unlawful, deceptive, hateful, or that infringes somebody else’s rights;
• attempt to reach another site’s data, another person’s account, or any part of the system you have not been given access to;
• interfere with the service, overload it deliberately, or use it to distribute malware or unsolicited email;
• resell or white-label RacingOwl itself as though it were your own product.

Suspension and closing an account

You can close your account at any time. If you run a site, write to us to close it, because it has learners, a subscription and payouts to settle. We may suspend or close an account that breaks these terms, that is used unlawfully, or whose subscription goes unpaid — and where the circumstances allow it, we will warn you first and give you a chance to put it right.

After an account closes we handle what remains as described in the privacy policy.

The service as it is

We work to keep RacingOwl available and correct, but we do not promise it will be uninterrupted or free of faults. The service is provided as it is, and we make no warranty about results you will get from it — for a trainer, we do not promise learners or income.

To the extent the law allows, we are not liable for indirect or consequential loss, for lost profits, or for content published by a trainer. Where we are liable, our total liability is limited to what you have paid us in the twelve months before the claim.

Nothing here excludes liability that cannot lawfully be excluded.

Changes and governing law

We may update these terms. When we do, we will change the date at the top of this page, and we will tell account holders by email where the change matters. Continuing to use RacingOwl after that means you accept the new terms.

These terms are governed by the laws of India, and the courts of India have jurisdiction over any dispute arising from them.